Mike Glasman, the founder of Vitalpoints, a Los Angeles-based managed IT services company, sits down with host Marvin 'Uncle Marv' Bee for episode 1071, titled 'Don't Be the Single Point of Failure'
“If your business stops functioning whenever a single person is unavailable, what you have is not a system—it’s a liability. It was an honor to join Uncle Marv and talk about what it actually means to build for redundancy.”— Mike Glasman, Founder and Managing Director, Vitalpoints IT ServicesLOS ANGELES, CA, UNITED STATES, August 28, 2026 /EINPresswire.com/ — Vitalpoints IT Services, a Los Angeles managed IT and cybersecurity provider founded in 2014, is proud to announce that its founder, Mike Glasman, was a featured guest on Uncle Marv's IT Business Podcast. The episode, titled 'Don't Be the Single Point of Failure' (EP 1071), is hosted by Marvin 'Uncle Marv' Bee and is now available at https://www.itbusinesspodcast.com/dont-be-the-single-point-of-failure-ep-1071/ as well as on Apple Podcasts, Spotify, and all major podcast platforms.
During the conversation, Glasman recounts his journey from enterprise technology sales to owning an MSP and explains the core operating philosophy that Vitalpoints was built on: no individual—including the founder himself—should ever become a single point of failure. He describes how the company was designed for redundancy right from the start, beginning with outsourcing the help desk at launch so clients receive true 24/7 coverage, continuing with deliberate choices regarding vendors and technology stacks, and extending to one-year agreements that include flexible onboarding to reduce the barrier for new clients. He also highlights the two specialties that underpin the firm’s technical reputation: business Wi-Fi design and large-scale data backup.
"You can't duplicate you, so you can't scale you," Glasman tells listeners during the episode. "I don't want to be the single point of failure."
"The way I run Vitalpoints is the same advice I give every client: if your operation stops when one person is unavailable, you don't have a system, you have a liability," said Mike Glasman, Founder and Managing Director of Vitalpoints. "It was a privilege to join Uncle Marv and share what building for redundancy actually looks like."
Uncle Marv's IT Business Podcast is a long-established show aimed at managed service providers and IT professionals, offering products, stories, and insights from across the IT channel. Episode 1071 continues the program’s emphasis on the business side of running an IT practice, with over a thousand episodes serving the MSP community.
This appearance adds to a year of growing visibility for Vitalpoints, which now serves Los Angeles-area businesses and nonprofits from four offices located in Torrance, Hermosa Beach, Downtown Los Angeles, and Long Beach. Organizations interested in the kind of resilient, no-single-point-of-failure IT operation discussed in the episode can find more information at https://www.vitalpoints.net or call 310-798-0405 to schedule a free 15-minute discovery call.
About Vitalpoints
Vitalpoints IT Services is a Los Angeles managed service provider established in 2014 by Mike Glasman. From four offices in Torrance, Hermosa Beach, Downtown Los Angeles, and Long Beach, the company delivers 24/7 local IT support, cybersecurity, and compliance-focused services to businesses and nonprofits across the LA area on a flat-rate monthly pricing model. Learn more at https://www.vitalpoints.net.
Vitalpoints IT Services, 3655 Torrance Blvd., Suite 300, Torrance, CA 90503
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