A feature-based licensing structure enables businesses to scale from 10 to 5,000 extensions without any rise in software expenses.
Per-user pricing penalizes expansion. We created VitalPBX so that deploying your 5000th extension incurs the same cost as your 100th — the motivation ought to be to expand your enterprise, not to restrict your telephony usage.”— Rodrigo Cuadra, VitalPBX CEO
VitalPBX, the enterprise-grade PBX phone system constructed on Asterisk, is capturing the interest of IT administrators and managed service providers due to a licensing strategy that departs from standard industry practice: pricing determined by features and plan level, not by the count of users on the platform.
The majority of business telephone systems impose fees per extension or per seat, which means expenses rise each time a firm hires staff, launches a new branch, or establishes a department. In contrast, VitalPBX’s Enterprise, Call Center, and Multi-Tenant plans provide a fixed fee structure supporting up to 5,000 extensions per plan, ensuring the software bill remains constant as the organization expands.
This approach is especially relevant for system integrators and MSPs overseeing communications for numerous clients, as well as fast-growing SMBs that have outgrown free or entry-level PBX software but wish to sidestep unpredictable per-seat charges as they grow.
VitalPBX additionally provides a free Community edition for up to 10 extensions, offering smaller organizations and first-time users a cost-free method to test the platform before moving to a paid plan.
"Per-user pricing punishes growth. We built VitalPBX so that adding your 500th extension costs the same as your 10th — the incentive should be to grow your business, not to ration your phone system."
— VitalPBX Spokesperson
About VitalPBX
VitalPBX is a sophisticated, enterprise-grade PBX phone system built on Asterisk, featuring commercial plans and add-ons.
Unlike per-user licensing models, VitalPBX charges according to features and plan tier rather than the number of extensions, enabling organizations to scale from 10 to 5,000 users without growing license costs.
VitalPBX serves system integrators, managed service providers (MSPs), internet telephony service providers (ITSPs), IT administrators, and call centers across the globe.
VitalPBX was recognized as the winner of the 2026 INTERNET TELEPHONY Product of the Year Award. Find out more at https://vitalpbx.com.
Joseph Montes
VitalPBX
+1 305-560-5776
email us here
